Terms & Conditions.

TERMS OF SERVICE

Last updated: October 9, 2026

Welcome to NUEARTH CO. These Terms of Service ("Terms") govern your access to and use of www.nuearthco.com (the "Website"), including the purchase of products offered through our online store.

The Website is operated by NUEARTH CO. LLC, a business located in Georgia, United States. Throughout these Terms, "NUEARTH CO.," "we," "us," and "our" refer to NUEARTH CO. LLC. "You" and "your" refer to visitors, customers, and other users of the Website.

By accessing the Website or purchasing products from us, you agree to these Terms and the policies referenced within them. If you do not agree, please discontinue use of the Website.

SECTION 1 - ONLINE STORE TERMS

By using this Website, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you have the consent of a parent or legal guardian where applicable.

You agree to use our Website and products only for lawful purposes and in accordance with these Terms.

You may not use our products or services for any illegal or unauthorized purpose, nor may you violate applicable laws when using the Website.

You must not transmit viruses, malicious code, or other material intended to disrupt or compromise the Website or its users.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse or cancel service to any person where permitted by applicable law, including in cases of suspected fraud, abuse, or violations of these Terms.

You understand that information you submit through the Website may be transmitted across networks and processed by service providers necessary to operate our business.

Payment information is processed through secure payment providers. You should not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website without our prior written permission.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We strive to provide accurate and current information about our products, ingredients, pricing, availability, and business policies.

However, we do not guarantee that every description, photograph, or other item of Website content will be completely accurate, current, or error-free.

Information on the Website is provided for general informational purposes. We may update or correct content at any time without prior notice.

You are responsible for reviewing information relevant to your purchase before placing an order.

SECTION 4 - MODIFICATIONS TO PRODUCTS, SERVICES, AND PRICES

Product prices, availability, packaging, formulations, and offerings may change without prior notice.

We reserve the right to modify, discontinue, or limit products and services at our discretion, subject to applicable law.

We may also limit the quantities of products available for purchase by an individual, household, or order.

Any changes to a confirmed order will be handled in accordance with applicable law and our published policies.

SECTION 5 - PRODUCTS AND PRODUCT INFORMATION

NUEARTH CO. offers botanical body care, personal care products, and related accessories.

Many of our products are handcrafted in small batches using plant-derived oils, butters, botanical ingredients, and other carefully selected materials.

Because of the nature of these ingredients, variations in color, texture, aroma, and appearance may occur between batches. Such variations do not necessarily indicate a product defect.

We make reasonable efforts to display product colors and appearances accurately. However, actual colors may vary depending on screen settings, lighting, and natural ingredient characteristics.

Ingredient lists and product instructions should be reviewed before use. If you have known allergies or sensitivities, carefully review the ingredients and consult an appropriate healthcare professional when necessary.

Unless expressly stated otherwise, our products are intended for external cosmetic or personal care use.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Discontinue use if irritation or an adverse reaction occurs. Seek appropriate medical assistance for serious reactions.

SECTION 6 - ORDERS, BILLING, AND ACCOUNT INFORMATION

By placing an order, you agree to provide accurate, current, and complete billing, shipping, and contact information.

An order confirmation acknowledges that we have received your order. It does not necessarily constitute final acceptance of the order.

We reserve the right to decline or cancel orders where permitted by law, including in cases involving suspected fraud, payment issues, inventory shortages, or material pricing errors.

If we cancel an order after payment has been collected, we will issue an appropriate refund.

You agree to promptly update account and contact information so we can complete transactions and communicate regarding your orders.

SECTION 7 - PAYMENT AND TAXES

Payments are processed through the payment methods made available at checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Applicable sales taxes and shipping charges, if any, will be calculated or displayed during checkout.

You are responsible for the total purchase amount shown and accepted at checkout.

We reserve the right to correct pricing or calculation errors, subject to applicable law.

SECTION 8 - SHIPPING AND DELIVERY

Orders are processed and shipped according to our published Shipping Policy.

Estimated processing and delivery timelines are provided for convenience and are not guaranteed delivery dates unless expressly stated otherwise.

Delivery may be affected by carrier delays, weather, holidays, or other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate shipping address.

Our products may contain temperature-sensitive ingredients, including natural butters and oils. Temporary softening or consistency changes may occur during transit, particularly in warm weather.

Please review our Shipping Policy for additional information.

SECTION 9 - RETURNS, REFUNDS, AND CANCELLATIONS

Due to the personal care nature of many of our products, routine returns and exchanges are generally not accepted, subject to applicable consumer protection laws and the exceptions outlined in our published Returns and Refunds Policy.

If your order arrives damaged, defective, incomplete, or incorrect, please contact us within seven days of delivery so we can review the issue.

Order cancellation requests should be submitted as soon as possible. We cannot guarantee cancellation once fulfillment or production has begun.

Personalized and custom-made products may be subject to additional cancellation restrictions once production begins.

Nothing in these Terms limits any non-waivable rights or remedies available under applicable law.

Please review our Returns and Refunds Policy for complete details.

SECTION 10 - PERSONALIZED AND CUSTOM ORDERS

NUEARTH CO. may offer personalized gifting, custom packaging, special product assortments, and other made-to-order services.

Custom orders may require additional production time, design approvals, or special payment arrangements.

Customers are responsible for reviewing and approving personalization details, including names, dates, messages, and shipping information.

Once production has begun, changes or cancellations may not be possible.

Specific terms communicated and agreed upon for an individual custom order will apply to that order, to the extent permitted by law.

SECTION 11 - THIRD-PARTY TOOLS AND LINKS

Our Website may provide access to third-party websites, payment services, applications, or other tools that we do not own or control.

Third-party services may be governed by their own terms, policies, and privacy practices.

We are not responsible for the independent content, practices, or services of third parties, except to the extent required by applicable law.

We encourage you to review the applicable third-party terms before using those services.

SECTION 12 - INTELLECTUAL PROPERTY

The Website and its original content, including product descriptions, photographs, graphics, designs, logos, branding, and other materials, are owned by NUEARTH CO. LLC or used with appropriate permission.

These materials may be protected by copyright, trademark, and other intellectual property laws.

You may view and use Website content for personal, noncommercial shopping purposes.

You may not reproduce, distribute, modify, publish, or commercially exploit our content without prior written authorization, except as permitted by law.

Nothing on this Website grants ownership of or a license to our trademarks, logos, or other proprietary materials.

SECTION 13 - USER COMMENTS, FEEDBACK, AND SUBMISSIONS

You may voluntarily submit reviews, feedback, photographs, suggestions, or other content to NUEARTH CO.

By submitting content for publication, you represent that you have the necessary rights to share it and that it does not violate the rights of others.

You grant NUEARTH CO. a nonexclusive, worldwide, royalty-free license to display, reproduce, and share content you voluntarily submit for publication in connection with our business, subject to applicable law and any separate agreement with you.

We reserve the right to remove submissions that are unlawful, misleading, abusive, infringing, or otherwise inappropriate.

We are not obligated to publish every review or submission.

SECTION 14 - PERSONAL INFORMATION

Your submission of personal information through the Website is governed by our Privacy Policy.

We collect, use, disclose, and otherwise process personal information as described in that policy and in accordance with applicable law.

Please review our Privacy Policy for additional information.

SECTION 15 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our Website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, or shipping charges.

We reserve the right to correct such information and, where legally permitted, modify or cancel affected orders.

If an order is canceled after payment has been collected, an appropriate refund will be provided.

We do not undertake to update all Website information on a particular schedule.

SECTION 16 - PROHIBITED USES

You agree not to use the Website or its content:

• For unlawful, fraudulent, or deceptive purposes.
• To violate intellectual property rights.
• To harass, threaten, or discriminate against others.
• To submit false or misleading information.
• To distribute malware, viruses, or harmful code.
• To collect personal information about others unlawfully.
• To interfere with Website security or functionality.
• To attempt unauthorized access to our systems or accounts.

We may restrict access to the Website in response to violations of these Terms, subject to applicable law.

SECTION 17 - DISCLAIMERS, WARRANTIES, AND LIMITATION OF LIABILITY

We make reasonable efforts to provide a functional Website, accurate product information, and products that conform to their descriptions.

However, the Website may occasionally be unavailable or affected by technical issues.

To the fullest extent permitted by applicable law, the Website and its informational content are provided on an "as available" basis without warranties beyond those that cannot lawfully be excluded.

Individual experiences with personal care products may vary based on skin type, sensitivities, allergies, usage, and other factors.

We do not guarantee particular cosmetic results from the use of our products.

To the fullest extent permitted by law, NUEARTH CO. LLC and its owners, employees, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the Website or products purchased through it.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability arising from rights or remedies provided under applicable consumer protection laws.

SECTION 18 - INDEMNIFICATION AND GOVERNING LAW

To the extent permitted by applicable law, you agree to indemnify and hold harmless NUEARTH CO. LLC from third-party claims, damages, liabilities, and reasonable expenses arising from your unlawful use of the Website, infringement of another party's rights, or material violation of these Terms.

These Terms are governed by the laws of the State of Georgia, United States, without regard to conflict-of-law principles, except where mandatory laws require otherwise.

Any dispute arising from these Terms will be subject to the jurisdiction of courts of competent jurisdiction in Georgia, unless applicable law provides otherwise.

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

Our failure to enforce a provision does not constitute a waiver of our right to enforce it later.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You may review the most current version of these Terms of Service at any time on this page.

We reserve the right to update or modify these Terms by publishing a revised version on our Website.

Material changes will be communicated where required by applicable law.

Your continued use of the Website following the effective date of updated Terms constitutes acceptance of those changes to the extent permitted by law.

Changes will not retroactively alter completed transactions or rights that cannot lawfully be modified.

SECTION 20 - CONTACT INFORMATION

Questions about these Terms of Service should be directed to hello@nuearthco.com.

Our business contact information is provided below:

NUEARTH CO. LLC

Email: hello@nuearthco.com

Mailing Address:
1860 Sandy Plains Rd, Ste 204, PMB 4021
Marietta, GA 30066
United States

Website: www.nuearthco.com